Curiosity

Curiosity Studio offers two primary modes for finding information.

Side-by-side comparison of Chat and Search interfaces with use-cases listed.

Chat Mode

Use Chat mode when you want AI-synthesized answers with citations. The assistant searches your sources, reads relevant documents, and provides a coherent response grounded in your data.

Best for:

  • Questions that span multiple documents
  • Summarizing information
  • Follow-up questions in a conversation

The answer below was written from a search over the workspace's files, and the search it ran is listed above the text.

The AI Assistant answering which guides cover firmware upgrades and VPN tunnels, with the search it ran listed above a short answer that cites two filesThe AI Assistant answering which guides cover firmware upgrades and VPN tunnels, with the search it ran listed above a short answer that cites two files

Search Mode

Use Search mode when you want direct links to documents. Results are ranked by relevance (using text and vector indexes) and displayed as a traditional search results list.

Best for:

  • Finding a specific document
  • Quick document lookup
  • Browsing available content using facets

The same workspace searched for router LTE: cases, articles and products come back as a ranked list, with facets across the top to narrow it.

The Search results for the query router LTE: 28 hits shown as case cards with their subject, description, status and priority, and filter facets such as Type, Case Status and Customer above themThe Search results for the query router LTE: 28 hits shown as case cards with their subject, description, status and priority, and filter facets such as Type, Case Status and Customer above them

When to Use Each

Use Chat Mode Use Search Mode
"What were the key decisions from the product meeting?" "Q3 sales report"
"Summarize our refund policy" "employee handbook"
"How do I set up SSO?" "SSO configuration doc"