• How to uninstall Curiosity

  How to uninstall Curiosity on Windows To uninstall Curiosity on Windows 10/11 Open Programs Right-click on Curiosity From the drop-down menu select Uninstall Curiosity will be completely removed from your system. Notes: If you have a subscription, you may need to cancel that separately To find out how to cancel your subscription with/without the app, follow the steps in this article Mac Step 1: To uninFew readers

• Known problem when running on Mac - Apple Silicon

  Help: The app is not responding on my Mac and/or I can't quit! You might be seeing a bug that causes the app to crash on Mac computers with M1/M2 chips. Don't worry: we now support Apple Silicon! Symptoms Clicking on the app doesn't have any effect: It won't open The command bar opens but searches show empty You can't quit the app in the menu Solution Download the new version of Curiosity for Apple Silicon devices from our download pageFew readers

• How to solve issues with antivirus programs

  How to tell if you're affected Antivirus programs can sometimes cause issues with the Curiosity app. We are working with antivirus companies to get the app whitelisted by default. If your antivirus is causing problems, the app may crash and show an error that looks like this:Few readers

• How to find / send Curiosity logs

  What are Curiosity Logs? Logs are the Curiosity app's way of recording what it's doing. Curiosity keeps a rolling log of activities on your device, and will erase them automatically after some time. If you're having issues with the app, you can choose to share your logs with us. They can be useful for troubleshooting any issues you might be seeing.Few readers

• How to recreate indexes

  What's a search index? An index is what allows Curiosity to find files and messages. It's the basis of the search app. If you're not seeing a search result you'd expect, recreating the search index can sometimes help. How to recreate an index You can recreate the following indexes in Curiosity: General search (files, folders, messages) Installed apps (e.g. to open PowerPoint or Slack) Filters (the filters you use to narrow down your search results) Commands (e.g. "shut doFew readers

• Help, I can't find something!

  If you can't find what you're looking for, try the following steps: Make sure it's in the app: Check you connected that source Check if you're filtering results Make sure the file has been indexed: Until indexing is finished, results may be incomplete Check the indexing status: When it's complete, in the left menu the ⏸ (Pause) icon will change to 😴 (Indexing complete) Check the file type is supported (user guide)Few readers

• Can't connect Microsoft accounts (need admin approval)

  Why is Microsoft asking me to get consent to connect my accounts? Are you seeing a message like this that you need consent from your company administrators to connect your work Microsoft account? Microsoft admin approval message That means you need to ask for your company's IT to pre-approve the Curiosity app on your O365 tenant. Please share this document with them: If they have additional questioFew readers

• How to find the Curiosity data folder

  In some cases we may suggest that you delete the Curiosity data folder to fix a problem. You may also want to delete the data folder after uninstalling on Mac, because macOS does not do that automatically on uninstall. How to find the data folder on Windows To access the Curiosity data storage folder on Windows: Open Windows Explorer Click into the top bar (where you see the folder name) Paste this path and press enter: %appdata%curiositylocalstorage You will see the CuriositFew readers

• My Curiosity app data is corrupted, what should I do?

  If you're getting an error message related to your app data being corrupted, you'll need to delete the Curiosity data folder to be able to start the app again. You'll also need to connect your apps again after you do that. How to find the data folder on Windows To access the Curiosity data storage folder on Windows: Open Windows Explorer Click into the top bar (where you see the folder name) Paste this path into the bar: %appdata%curiositylocalstorage and press Enter YouFew readers

• Known problem connecting Outlook Desktop

  Help: I cannot connect Outlook Desktop! You might be having an issue connecting your Outlook Desktop account to Curiosity. Symptoms Clicking to connect Outlook Desktop doesn't have any effect Cause This is a problem with Outlook Desktop not responding or failing to update, thus not being able to communicate with Curiosity. Solution Restart both Outlook Desktop and Curiosity Follow these steps to Connect Outlook Desktop If thaFew readers

• Curiosity uses lots of CPU

  Help, my computer is working hard! When you first install Curiosity, you might notice your computer is working hard for a while. You might even hear the fan go on. That's normal and it will get better! Here we'll explain what's happening, how long it lasts, and how you can manage it. What's happening? After setup, the app is doing two things: Downloading data from your cloud accounts to your computer (it's removed afterward indexing) Indexing your data, i.e. preparing your dataFew readers