Articles on: Troubleshooting

Known problem when running on Mac - Apple Silicon

Help: The app is not responding on my Mac and/or I can't quit!

You might be seeing a bug that causes the app to crash on Mac computers with M1/M2 chips.


Clicking on the app doesn't have any effect: It won't open
The command bar opens but searches show empty (screenshot)
You can't quit the app in the menu

Command bar in crashed app


This is a problem with Rosetta that unfortunately is beyond our control. We're actively investigating workarounds with Apple and will update the Changelog when we have a solution.


Open the Activity Monitor program on your Mac
In the top right search bar, search for Curiosity - there should be several processes (screenshot)
Mark all the Curiosity processes and click Quit in the top menu
In the popup menu, click Force quit and confirm
If you hit this issue again, you might need to repeat this process

Activity monitor with Curiosity processes

Updated on: 14/02/2023

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