Articles on: Troubleshooting

Known problem connecting Outlook Desktop

Help: I cannot connect Outlook Desktop!


You might be having an issue connecting your Outlook Desktop account to Curiosity.


Symptoms

  • Clicking to connect Outlook Desktop doesn't have any effect


Cause

This is a problem with Outlook Desktop not responding or failing to update, thus not being able to communicate with Curiosity.


Solution

  1. Restart both Outlook Desktop and Curiosity
  2. Follow these steps to Connect Outlook Desktop


💡 If that doesn't work, restart your computer and try to connect again.

Updated on: 28/07/2023

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