Articles on: Accounts and Subscriptions

How to change or cancel your Curiosity license

Why change your Curiosity license



Upgrading from the free version lets you benefit from the full power of Curiosity
Search in file texts
Unlimited apps
Unlimited file volume

You can also change between licenses if you want to upgrade or downgrade in the future.

If you want to cancel your subscription, we're sad to see you go!

How to change or cancel your Curiosity license from the app



To check or change your Curiosity license from the app:
In the left bar, click on the cog (⚙️) icon for Preferences
Scroll down to the section on Account
Next to your email account, click the button Manage my plan
A browser window will open with your Curiosity dashboard
In the left bar, click Subscription and click on the button Manage my subscription on Stripe
You will be redirected to Stripe, where you can see your billing history and choose which plan you want

How to change or cancel your Curiosity license from a browser



🔐 Payments are handled securely by Stripe. Curiosity never sees or stores your credit card details.

If you no longer have the app installed, you can change your license from the browser.
In a browser, go to https://accounts.curiosity.ai
Click on Sign in and then on Sign in with email
Enter the email address you used for your Curiosity account and click Send magic email
Check your email account for the email with the magic link
Click the magic link and a browser window will open with your Curiosity dashboard
In the left bar, click Subscription and click on the button Manage my subscription on Stripe
You'll be redirected to Stripe, where you can see your billing history and choose which plan you want

If you don't get an email in step 4, check your spam folder and try again. If you're still not seeing an email, contact us using the chat on our website.


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Updated on: 16/02/2023

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